At ppk365, the privacy of every player on our platform is treated as a Black Diamond priority. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold over your own information. We believe transparency is the foundation of trust — and trust is the foundation of the ppk365 experience.
These six principles govern how ppk365 handles every piece of personal data submitted by players across Pakistan and beyond. They are not aspirational — they are operational standards built into the ppk365 platform.
ppk365 only collects the personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data for its own sake.
All data transmitted between your device and the ppk365 platform is protected by industry-standard TLS encryption. Sensitive data at rest — including payment credentials and KYC documents — is stored using AES-256 encryption protocols.
ppk365 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information is used solely for the purposes described in this Privacy Policy.
Every ppk365 player has the right to access, correct, export, or request deletion of their personal data. We process all data rights requests within 30 days of receipt and never charge a fee for standard requests.
ppk365 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Inactive account data is reviewed and purged on a rolling 36-month cycle.
ppk365 maintains a clear and complete record of all data processing activities. We notify players of any material change to this Privacy Policy via their registered email address before the change takes effect.
The following terms carry the meanings set out below throughout this Privacy Policy.
| Term | Meaning |
|---|---|
| "ppk365" / "We" / "Us" | The ppk365 platform, its operators, and authorised agents responsible for operating the website at ppk365.org. |
| "Player" / "You" | Any individual who registers an account on ppk365 or accesses the platform in any capacity. |
| "Personal Data" | Any information that identifies or can reasonably be used to identify a living individual, directly or in combination with other data. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, or deletion. |
| "Data Controller" | ppk365, in its capacity as the entity that determines the purposes and means of processing Personal Data submitted through the platform. |
| "Third-Party Processor" | Any external service provider that processes Personal Data on behalf of ppk365 under a binding data processing agreement. |
| "KYC" | Know Your Customer — the identity and age verification process required before withdrawals are processed on ppk365. |
| "Cookies" | Small data files placed on your device by the ppk365 platform to enable core functionality, session management, and analytics. |
2.1 Registration Data. When you create a ppk365 account, we collect your full legal name, date of birth, residential address, email address, and a username of your choosing. This information is required to establish your account and is verified against government-issued identification documents during the KYC process.
2.2 Identity Verification Data. To comply with our obligations under applicable anti-money laundering and age verification requirements, ppk365 collects copies of identity documents including your National Identity Card (CNIC), passport, or other government-issued photo identification. Proof of address documents such as utility bills or bank statements may also be requested during the KYC review process.
2.3 Financial Data. ppk365 collects payment method details necessary to process PKR deposits and withdrawals. This includes JazzCash account numbers, EasyPaisa mobile wallet details, bank account details for HBL, UBL, and Meezan Bank transfers, and masked card details for Visa transactions. Full card numbers are never stored on the ppk365 platform — they are processed directly by our PCI-DSS compliant payment processors.
2.4 Transaction Data. ppk365 maintains a complete record of all financial transactions associated with your account, including deposits, withdrawals, game wagers, bonus credits, and promotional activity. This data is retained for regulatory, audit, and dispute resolution purposes.
2.5 Technical Data. When you access the ppk365 platform, our systems automatically collect your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session duration. This data is used for security monitoring, fraud prevention, and platform optimisation.
2.6 Communication Data. Any correspondence you send to ppk365 via email, live chat, or the support ticket system — including its content and metadata — is retained to maintain a service record and to support quality assurance and training processes.
3.1 Directly From You. The majority of personal data held by ppk365 is provided directly by you during the account registration process, during the KYC verification process, when you make a deposit or withdrawal request, when you contact the ppk365 support team, or when you participate in a promotional activity or survey.
3.2 Automatically Through Platform Use. When you access the ppk365 platform, technical data is collected automatically through server logs, cookies, and similar tracking technologies embedded in the platform. This includes your IP address, device identifiers, and browsing behaviour within the ppk365 site. See Section 6 for full details of our Cookie Policy.
3.3 From Third-Party Verification Providers. During the KYC process, ppk365 may receive supplementary identity verification data from authorised third-party verification providers to cross-reference the documents you have submitted. These providers operate under binding data processing agreements with ppk365 and are not permitted to use your data for any other purpose.
3.4 From Payment Processors. ppk365 receives transaction status confirmations and masked payment identifiers from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Visa processing networks to confirm successful deposits and to facilitate withdrawal processing. Full payment credentials are never transmitted to ppk365 by these processors.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration & management | Name, email, date of birth, address | Performance of contract |
| Age & identity verification (KYC) | CNIC / passport, proof of address | Legal obligation |
| Processing PKR deposits & withdrawals | Payment method details, transaction history | Performance of contract |
| Anti-money laundering & fraud prevention | Financial data, IP address, transaction patterns | Legal obligation & legitimate interest |
| Customer support & dispute resolution | Communication data, account history | Legitimate interest |
| Platform security & abuse prevention | IP address, device data, session data | Legitimate interest |
| Responsible gaming monitoring | Gameplay data, deposit frequency, session length | Legal obligation & legitimate interest |
| Promotional & bonus communications | Email address, gameplay preferences | Consent (opt-in) |
| Platform analytics & improvement | Anonymised technical & behavioural data | Legitimate interest |
| Regulatory reporting & compliance | Account data, transaction records, KYC documents | Legal obligation |
5.1 We Do Not Sell Your Data. ppk365 does not sell, rent, exchange, or otherwise transfer your personal data to any third party for marketing or commercial purposes. This is an absolute commitment and applies regardless of the value of the data or the identity of the requesting party.
5.2 Authorised Third-Party Processors. ppk365 shares personal data with a limited number of carefully selected third-party processors who assist us in operating the platform. These processors are contractually bound to process your data only on our documented instructions, to apply appropriate security measures, and to delete or return the data upon the conclusion of our engagement. Categories of processors include: KYC verification providers, payment processing networks (JazzCash, EasyPaisa, HBL, UBL, Meezan, Visa), cloud infrastructure providers, and fraud detection services.
5.3 Regulatory and Law Enforcement Disclosure. ppk365 may be required by applicable law, court order, or regulatory authority to disclose personal data without prior notice to you. ppk365 will comply with such lawful requests and, where legally permitted to do so, will notify affected players of any such disclosure as promptly as possible.
5.4 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of the ppk365 business, personal data held by ppk365 may be transferred to the acquiring entity. Players will be notified of any such transfer and any material change to data processing arrangements that may result from it.
6.1 What Cookies We Use. The ppk365 platform uses the following categories of cookies to deliver a functional, secure, and personalised experience for players in Pakistan and other supported regions.
6.2 Strictly Necessary Cookies. These cookies are essential to the operation of the ppk365 platform. They maintain your login session, enforce security controls, and enable core platform functionality such as the game lobby, cashier, and account settings. These cookies cannot be disabled without impairing the use of the platform.
6.3 Functional Cookies. These cookies remember your platform preferences — such as your preferred language, currency display, and responsible gaming settings — so that you do not need to reconfigure them on each visit.
6.4 Analytical Cookies. ppk365 uses anonymised analytical cookies to understand how players navigate the platform, which game categories are most visited, and where usability improvements can be made. This data is processed in aggregated, non-identifiable form and is never linked back to your personal account.
6.5 Managing Cookies. You may configure your browser to reject or delete cookies at any time. Please be aware that disabling strictly necessary cookies will prevent you from accessing the ppk365 platform. Instructions for managing cookies are available in your browser's help documentation.
Strictly Necessary — Always active. Required for login and security.
Functional — Remembers your preferences.
Analytical — Anonymised usage data for platform improvement.
Marketing/Advertising — ppk365 does not use third-party advertising cookies.
7.1 Technical Measures. ppk365 implements a layered security architecture to protect all personal data held on the platform. This includes TLS 1.3 encryption for all data in transit, AES-256 encryption for sensitive data at rest, multi-factor authentication for administrative access, regular penetration testing conducted by independent security firms, and continuous intrusion detection monitoring across all platform infrastructure.
7.2 Organisational Measures. Access to personal data within the ppk365 organisation is strictly limited to personnel who require it to perform their role. All staff with access to personal data receive mandatory data protection training and are bound by confidentiality obligations. Access logs are reviewed on a regular basis and access rights are revoked immediately upon the conclusion of employment or engagement.
7.3 Data Breach Response. In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, ppk365 will notify impacted players without undue delay and will take all reasonable steps to contain and remediate the breach. ppk365 maintains a documented incident response plan for this purpose.
7.4 Your Role in Security. ppk365's security measures are most effective when complemented by responsible behaviour on your part. You are responsible for maintaining the confidentiality of your account credentials and for notifying ppk365 immediately if you suspect unauthorised access to your account.
8.1 Retention Periods. ppk365 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations, whichever is longer. The following retention periods apply as a general guide:
| Data Category | Standard Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal obligation / AML regulations |
| KYC / identity documents | Duration of account + 5 years post-closure | Legal obligation |
| Financial transaction records | 7 years from transaction date | Regulatory / audit requirements |
| Support correspondence | 3 years from last contact | Legitimate interest |
| Technical / session logs | 12 months rolling | Security monitoring |
| Marketing consent records | Until consent withdrawn + 2 years | Consent / legal compliance |
| Self-exclusion records | Permanently, unless revoked in accordance with policy | Legal obligation / player protection |
8.2 Deletion Upon Request. Where a player submits a valid erasure request and no legal obligation requires continued retention, ppk365 will securely delete or anonymise the relevant personal data within 30 days. Where deletion is not possible within that period due to technical constraints, ppk365 will restrict processing of the data and complete deletion at the earliest practicable opportunity.
Every ppk365 player holds the following rights over their personal data. To exercise any of these rights, contact our Data Protection team at [email protected] with your account details and the specific right you wish to exercise.
You may request a full copy of all personal data ppk365 holds about you. We will provide this in a structured, machine-readable format within 30 days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention obligations.
You may request that ppk365 temporarily suspend processing of your data while an accuracy dispute is being resolved or an objection is being considered.
Where processing is based on your consent or contract, you may request your personal data in a portable format for transfer to another service.
You may object to processing based on legitimate interest, including direct marketing communications. ppk365 will cease such processing upon receipt of a valid objection.
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
If you believe ppk365 has mishandled your personal data, you have the right to lodge a complaint with a competent data protection supervisory authority.
10.1 Strict 21+ Policy. ppk365 is an adult gaming platform strictly intended for individuals aged 21 years and above. ppk365 does not knowingly collect, store, or process personal data belonging to any individual under the age of 21. Age verification is performed as a mandatory step of the KYC process for every registered account.
10.2 Underage Account Discovery. If ppk365 discovers or has reasonable grounds to believe that an account has been registered by or on behalf of an individual under 21 years of age, that account will be immediately suspended. All personal data associated with the account will be reviewed and, upon confirmation of the breach, securely deleted in accordance with our data minimisation obligations. Any funds in the account will be returned to the payment source after deducting applicable processing costs.
10.3 Parental Notification. If you are a parent or guardian and believe that your child has registered an account on ppk365 without your knowledge, please contact our support team immediately at [email protected]. ppk365 will investigate and act on all such notifications as a matter of priority.
11.1 Cross-Border Processing. Some of the third-party processors engaged by ppk365 — including cloud infrastructure providers and KYC verification services — may process personal data in jurisdictions outside Pakistan. Where such transfers occur, ppk365 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that described in this Privacy Policy.
11.2 Transfer Mechanisms. ppk365 relies on the following mechanisms to legitimise international transfers of personal data: contractual clauses binding the recipient to data protection obligations equivalent to those applied by ppk365; adequacy assessments of the recipient jurisdiction's data protection framework; and binding corporate rules where the transfer is to a member of the same corporate group. ppk365 does not transfer personal data to jurisdictions that cannot demonstrate an adequate level of data protection without implementing one of the safeguards described above.
11.3 Processor Accountability. All third-party processors engaged by ppk365 to process personal data internationally are subject to binding data processing agreements that require them to notify ppk365 of any data breach, to process data only on documented ppk365 instructions, and to delete or return all personal data upon the termination of their engagement.
11.4 Your Right to Information. You may request further information about the specific safeguards applied to any international transfer of your personal data by contacting ppk365 at [email protected]. ppk365 will respond to all such requests within 30 days.
12.1 Right to Amend. ppk365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the structure of the ppk365 platform. The most current version of the Privacy Policy will always be available at ppk365.org/privacy-policy.
12.2 Notification of Material Changes. Where a proposed amendment materially affects the rights of players or the nature of personal data processing, ppk365 will notify all registered players via their registered email address at least 14 days before the amendment takes effect. Continued use of the ppk365 platform following the effective date of an amendment constitutes acceptance of the updated Privacy Policy.
12.3 Version History. The effective date and last updated date displayed at the top of this Privacy Policy reflect the current version. Players who wish to review the history of changes to this Privacy Policy may request a summary of material amendments from the ppk365 support team.
12.4 Non-Material Changes. ppk365 may make non-material updates to this Privacy Policy — such as typographical corrections, clarifications that do not alter the substance of data processing, or reformatting — without prior notice. The effective date will be updated to reflect any such revision.
13.1 Data Protection Enquiries. If you have any questions about this Privacy Policy, about the personal data ppk365 holds about you, or about the exercise of any of your data rights, please contact the ppk365 Data Protection team. We aim to respond to all privacy-related enquiries within 5 business days.
13.2 Submitting a Complaint. If you are not satisfied with how ppk365 has handled your personal data or responded to a data rights request, you may submit a formal complaint to the ppk365 support team. All formal complaints will be acknowledged within 24 hours and investigated thoroughly. ppk365 is committed to resolving all privacy complaints within 30 days of receipt.
13.3 Escalation. If you remain unsatisfied following ppk365's internal complaint resolution process, you have the right to escalate your complaint to the competent data protection supervisory authority in your jurisdiction. ppk365 will cooperate fully with any regulatory investigation arising from a player complaint.
13.4 Response Commitment. ppk365 takes every privacy enquiry and complaint seriously. Our Data Protection team is available 7 days a week and is committed to resolving all player queries promptly and professionally. All formal complaints will be acknowledged within 24 hours and resolved within 30 days wherever possible.
For all privacy-related enquiries, data rights requests, and complaints:
[email protected]
Response within 5 business days for standard enquiries.
Formal complaints acknowledged within 24 hours.
You have read the ppk365 Privacy Policy. Play on Pakistan's premier Black Diamond VIP gaming platform knowing your personal data is protected, your rights are respected, and your information is never sold. Strictly 21+ only.
Strictly 21+ only. Gambling can be addictive — please play responsibly. Responsible Gaming Policy